the delivery tracking code. The tracking code does
not update for some countries once it’s clearing customs. Be aware that for
international orders, the package may be held by your local post office if
additional import fees are required.
on the country your order will be shipped to. The shipping rates are various depending on the size of the artwork you'll order. The shipping rates will be calculated during your purchase or on request.
insured. The shipping company will refund the total order value in case of any loss or damage during the shipment. If your order has a value less than 250 USD and the product is damaged during the shipment, please contact us within 14 days, so we can make things work out.
are responsible for additional customs fees, VAT or duties charged during the process of delivery. Art into Focus is not responsible for the additional fees that could be charged by the customs of your country. Please check the customs fees, VAT or duties for the country your order must be send to. This will help you clearify the total costs of your order.
Art into Focus can't estimate the fees that might appear during customs clearance. The additional fees are controlled by government authorities in your home counrty and can vary from area to area. We advise to check everything out with the customs of your home country.
Art into Focus or our artists will not falsify the product value to avoid customs fees, VAT or duties.
adding the product(s) you wish to order in your shopping cart by clicking on the 'Add to Cart' button. When you are ready to complete your order, just click on the 'Continue Checkout' button and continue the process untill your order has been placed.
If you were unable to place your order, please contact us by email (info @ artintofocus .com) and we will help complete your order.
received a pending pre-authorization request. When we request an authorization for your purchase, your financial institution may place a hold on your account for the amount of that pre-authorization request. While your financial institution may place a hold on the pre-authorized amount, your account will only be charged for the actual transaction amount when your order is shipped. Any pending refunds will process when all items have shipped.
Policies vary between different financial institutions, so we recommend that you contact your financial institution with any further questions about a pre-authorization. Art into Focus will not release pre-authorization holds.